De Angelis, Matteo

De Angelis, Matteo  

DIPARTIMENTO DI IMPRESA E MANAGEMENT  

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Titolo Data di pubblicazione Autore(i) File
A Meta-Analysis of Satisfaction with Complaint Handling 2007 De Angelis, Matteo; Orsingher, Chiara; Valentini, Sara
A Meta-Analysis of Satisfaction with Complaint Handling in Services 2010 Orsingher, C; Valentini, S; De Angelis, Matteo
A Meta-Analytic Assessment of the Effects of Perceived Justice and Emotional Response in Service Recovery Situations 2011 Valentini, Sara; Orsingher, Chiara; De Angelis, Matteo
A picture says more than a thousand words: Using consumer neuroscience to study Instagram users' responses to influencer advertising 2022 Pozharliev, Rumen Ivaylov; De Angelis, Matteo; Rossi, Dario
An Empirical Analysis of Consumers’ Perceptions of Luxury Brands’ CSR initiatives 2018 Amatuli, Cesare; De Angelis, Matteo; Korschun, Daniel; Romani, Simona
An Empirical Analysis of WOM Extremeness in Controversial Topics 2015 Tassiello, V.; De Angelis, Matteo; Amatulli, C.; Costabile, Michele
An Empirical Rewiew of Satisfaction With Complaint Handling 2007 De Angelis, Matteo; Valentini, S; Orsingher, C.
An investigation of the role of conspicuous consumption orientation and brand prominence in luxury brands’ communication 2019 Amatulli, Cesare; De Angelis, Matteo; Donato, Carmela
An Investigation of Unsustainable Luxury: How Guilt Drives Negative Word-of-Mouth 2020 Amatulli, Cesare; De Angelis, Matteo; Pino, Giovanni; Guido, Gianluigi
An investigation on the effectiveness of hedonic versus utilitarian message appeals in luxury product communication 2020 Amatulli, Cesare; De Angelis, Matteo; Donato, Carmela
Analisi dei mercati e value proposition: le politiche di prezzo e prodotto 2016 De Angelis, Matteo
Analyzing online reviews in hospitality: data-driven opportunities for predicting the sharing of negative emotional content 2019 Amatulli, Cesare; De Angelis, Matteo; Stoppani Oddone, Anna
Anti-Counterfeiting Strategy Unfolded A Closer Look to the Case of a Large Multinational Manufacturer 2021 Rullani, Francesco; Beukel, Karin; De Angelis, Matteo
Anxious Attachment Style and Consumer Physiological Emotional Responses to Human–Robot Service Interactions 2021 Pozharliev, Rumen Ivaylov; Rossi, Dario; De Angelis, Matteo
Attachment styles moderate customer responses to frontline service robots: Evidence from affective, attitudinal, and behavioral measures 2021 Pozharliev, Rumen Ivaylov; De Angelis, Matteo; Rossi, Dario; Romani, Simona; Verbeke, Willem; Cherubino, Patrizia
Augmented Reality Makes Me Feel So Excited: Evidence from Physiological and Self-Reported Measures 2020 Pozharliev, Rumen Ivaylov; De Angelis, Matteo; Rossi, Dario
Bolle Reputazionali: analisi e gestione della comunicazione sociale e del passaparola su prodotti e marche 2012 De Angelis, Matteo
Card versus Cash donations: An investigation of donors' evaluations 2019 Buonomo, Antonella; De Angelis, Matteo
Communicating the luxury dream: The moderating role of brand prominence on the effect of abstract versus concrete language on consumer responses 2019 Amatulli, Cesare; De Angelis, Matteo; Donato, Carmela
Compensatory Advice Giving: How Experiencing A Need for Control Makes You Advise More 2016 Peluso, Alessandro M.; Bonezzi, Andrea; De Angelis, Matteo; Rucker, Derek