De Angelis, Matteo
A Meta-Analysis of Satisfaction with Complaint Handling
2007 De Angelis, Matteo; Orsingher, Chiara; Valentini, Sara
A Meta-Analysis of Satisfaction with Complaint Handling in Services
2010 Orsingher, C; Valentini, S; De Angelis, Matteo
A Meta-Analytic Assessment of the Effects of Perceived Justice and Emotional Response in Service Recovery Situations
2011 Valentini, Sara; Orsingher, Chiara; De Angelis, Matteo
A picture says more than a thousand words: Using consumer neuroscience to study Instagram users' responses to influencer advertising
2022 Pozharliev, Rumen Ivaylov; De Angelis, Matteo; Rossi, Dario
An Empirical Analysis of Consumers’ Perceptions of Luxury Brands’ CSR initiatives
2018 Amatuli, Cesare; De Angelis, Matteo; Korschun, Daniel; Romani, Simona
An Empirical Analysis of WOM Extremeness in Controversial Topics
2015 Tassiello, V.; De Angelis, Matteo; Amatulli, C.; Costabile, Michele
An Empirical Rewiew of Satisfaction With Complaint Handling
2007 De Angelis, Matteo; Valentini, S; Orsingher, C.
An investigation of the role of conspicuous consumption orientation and brand prominence in luxury brands’ communication
2019 Amatulli, Cesare; De Angelis, Matteo; Donato, Carmela
An Investigation of Unsustainable Luxury: How Guilt Drives Negative Word-of-Mouth
2020 Amatulli, Cesare; De Angelis, Matteo; Pino, Giovanni; Guido, Gianluigi
An investigation on the effectiveness of hedonic versus utilitarian message appeals in luxury product communication
2020 Amatulli, Cesare; De Angelis, Matteo; Donato, Carmela
Analisi dei mercati e value proposition: le politiche di prezzo e prodotto
2016 De Angelis, Matteo
Analyzing online reviews in hospitality: data-driven opportunities for predicting the sharing of negative emotional content
2019 Amatulli, Cesare; De Angelis, Matteo; Stoppani Oddone, Anna
Anti-Counterfeiting Strategy Unfolded A Closer Look to the Case of a Large Multinational Manufacturer
2021 Rullani, Francesco; Beukel, Karin; De Angelis, Matteo
Anxious Attachment Style and Consumer Physiological Emotional Responses to Human–Robot Service Interactions
2021 Pozharliev, Rumen Ivaylov; Rossi, Dario; De Angelis, Matteo
Attachment styles moderate customer responses to frontline service robots: Evidence from affective, attitudinal, and behavioral measures
2021 Pozharliev, Rumen Ivaylov; De Angelis, Matteo; Rossi, Dario; Romani, Simona; Verbeke, Willem; Cherubino, Patrizia
Augmented Reality Makes Me Feel So Excited: Evidence from Physiological and Self-Reported Measures
2020 Pozharliev, Rumen Ivaylov; De Angelis, Matteo; Rossi, Dario
Bolle Reputazionali: analisi e gestione della comunicazione sociale e del passaparola su prodotti e marche
2012 De Angelis, Matteo
Card versus Cash donations: An investigation of donors' evaluations
2019 Buonomo, Antonella; De Angelis, Matteo
Communicating the luxury dream: The moderating role of brand prominence on the effect of abstract versus concrete language on consumer responses
2019 Amatulli, Cesare; De Angelis, Matteo; Donato, Carmela
Compensatory Advice Giving: How Experiencing A Need for Control Makes You Advise More
2016 Peluso, Alessandro M.; Bonezzi, Andrea; De Angelis, Matteo; Rucker, Derek