The aim of this paper is to investigate participation in decision making mediated by e-mail (e-PDM) among organisational members that are in similar hierarchical positions. Data analysis, based on an empirical research conducted in an Italian governmental agency, investigates the factors which affect the adoption of horizontal e-PDM in the workplace and to what extent this is mediated by the interplay between technology and social context. Our results suggest that social structuration of technology and social processes in organisations do have an impact on e-mail use for participative purposes, and that, along with group characteristics, leadership plays a major role in enabling work group members to increase horizontal e-PDM.

Determinants of Electronic Participation in Decision Making: a Case Study / A., Sammarra; Dandi, Roberto; C., Muzzi; L., Biggiero. - Per lo sviluppo, la competitività e l'innovazione del sistema economico: il contributo degli studi di organizzazione aziendale / a cura di Maria Chiara Di Guardo, Roberta Pinna, Dante Zaru, (2009), pp. 367-388. (Workshop dei docenti e dei ricercatori di Organizzazione Aziendale (WOA 2009), Cagliari, 29-30 aprile 2009).

Determinants of Electronic Participation in Decision Making: a Case Study

DANDI, ROBERTO;
2009

Abstract

The aim of this paper is to investigate participation in decision making mediated by e-mail (e-PDM) among organisational members that are in similar hierarchical positions. Data analysis, based on an empirical research conducted in an Italian governmental agency, investigates the factors which affect the adoption of horizontal e-PDM in the workplace and to what extent this is mediated by the interplay between technology and social context. Our results suggest that social structuration of technology and social processes in organisations do have an impact on e-mail use for participative purposes, and that, along with group characteristics, leadership plays a major role in enabling work group members to increase horizontal e-PDM.
9788856811568
Electronic participation in decision-making; email; computer-mediated communication
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11385/63060
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