Corporate social responsibility (CSR) research has focused often on the business returns of corporate social initiatives but less on their possible social returns. We study an actual company–consumer partnership CSR initiative promoting ecologically correct and conscious consumption of bottled mineral water. We conduct a survey on adult consumers to test the hypotheses that consumer skepticism toward the company–consumer partnership CSR initiative and the moral emotion of elevation mediate the relationship between company CSR motives perceived by consumers and consumer behavioral responses following this CSR initiative. Favorable consumer behavioral responses, in turn, relate positively to consumer support of other green products. The results provide scholars and managers with means of improving their understanding and handling of company–consumer partnership CSR initiatives. © 2014 Springer Science+Business Media Dordrecht

Corporate socially responsible initiatives and their effects on consumption of green products / Romani, Simona; Grappi, S.; Bagozzi, R. P.. - In: JOURNAL OF BUSINESS ETHICS. - ISSN 0167-4544. - 135:2(2016), pp. 253-264. [10.1007/s10551-014-2485-0]

Corporate socially responsible initiatives and their effects on consumption of green products

ROMANI, SIMONA;
2016

Abstract

Corporate social responsibility (CSR) research has focused often on the business returns of corporate social initiatives but less on their possible social returns. We study an actual company–consumer partnership CSR initiative promoting ecologically correct and conscious consumption of bottled mineral water. We conduct a survey on adult consumers to test the hypotheses that consumer skepticism toward the company–consumer partnership CSR initiative and the moral emotion of elevation mediate the relationship between company CSR motives perceived by consumers and consumer behavioral responses following this CSR initiative. Favorable consumer behavioral responses, in turn, relate positively to consumer support of other green products. The results provide scholars and managers with means of improving their understanding and handling of company–consumer partnership CSR initiatives. © 2014 Springer Science+Business Media Dordrecht
Corporate socially responsible initiatives and their effects on consumption of green products / Romani, Simona; Grappi, S.; Bagozzi, R. P.. - In: JOURNAL OF BUSINESS ETHICS. - ISSN 0167-4544. - 135:2(2016), pp. 253-264. [10.1007/s10551-014-2485-0]
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11385/132794
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