Changes in organizational processes often interact with changes in the IT infrastructure. Accounting for the structural and economic consequences of changes to the modern IT infrastructure remains a challenge, as their complexity can affect more than one business process, and the need to share a common understanding between the IT and the business management challenges current IT governance practices. An integrative perspective of business processes and IT resources would help meet these challenges, but despite some progress such a perspective remains to be developed. This paper proposes a domain ontology – an Ontology for Linking Processes and IT infrastructure (OLPIT) – to model the relationship between IT resources and business processes for the purpose of measuring the business value of IT. The ontology was developed and evaluated in the context of a design research project conducted in the Hilti Corporation, an international manufacturing company, with the aim of defining how IT impacts the business and calculating the cost of IT services used.

Living IT Infrastructures - An Ontology based Approach to Align IT Infrastructure Capacity and Business Needs / J., vom Brocke; A. M., Braccini; C., Sonnenberg; Spagnoletti, Paolo. - In: INTERNATIONAL JOURNAL OF ACCOUNTING INFORMATION SYSTEMS. - ISSN 1467-0895. - (2014), pp. 1-29. [10.1016/j.accinf.2013.10.004]

Living IT Infrastructures - An Ontology based Approach to Align IT Infrastructure Capacity and Business Needs

SPAGNOLETTI, PAOLO
2014

Abstract

Changes in organizational processes often interact with changes in the IT infrastructure. Accounting for the structural and economic consequences of changes to the modern IT infrastructure remains a challenge, as their complexity can affect more than one business process, and the need to share a common understanding between the IT and the business management challenges current IT governance practices. An integrative perspective of business processes and IT resources would help meet these challenges, but despite some progress such a perspective remains to be developed. This paper proposes a domain ontology – an Ontology for Linking Processes and IT infrastructure (OLPIT) – to model the relationship between IT resources and business processes for the purpose of measuring the business value of IT. The ontology was developed and evaluated in the context of a design research project conducted in the Hilti Corporation, an international manufacturing company, with the aim of defining how IT impacts the business and calculating the cost of IT services used.
Organizational impact on IT; Process-based IT value assessment; IT service cost; Ontology; Business Process Management
Living IT Infrastructures - An Ontology based Approach to Align IT Infrastructure Capacity and Business Needs / J., vom Brocke; A. M., Braccini; C., Sonnenberg; Spagnoletti, Paolo. - In: INTERNATIONAL JOURNAL OF ACCOUNTING INFORMATION SYSTEMS. - ISSN 1467-0895. - (2014), pp. 1-29. [10.1016/j.accinf.2013.10.004]
File in questo prodotto:
File Dimensione Formato  
1-s2.0-S1467089513000432-main.pdf

Solo gestori archivio

Tipologia: Altro materiale allegato
Licenza: DRM non definito
Dimensione 2.01 MB
Formato Adobe PDF
2.01 MB Adobe PDF   Visualizza/Apri
Pubblicazioni consigliate

Caricamento pubblicazioni consigliate

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11385/84710
Citazioni
  • Scopus 29
  • ???jsp.display-item.citation.isi??? 17
social impact