The Facets of Change and Organizational Responses to It

Chapter 2 focuses on change and transformation and how they are related to possible socio, demographic, economic, technological, environmental drivers generating an impact on business models. Authors focus on megatrends, defined as fundamental forces of change, depictable by looking at trends, with deep social, economic and technological implications. While trends and megatrends are observable and can require planning, managers must also learn how to cope with potential disruptions that may act as catalysts or moderators of change. So, this chapters deepens how flexibility, resilience and dynamic capabilities can be keys to face complexity, volatility, and uncertainty.