Given their extra-role nature, knowledge-sharing behaviors need to be motivated. However, current literature fails to acknowledge that, instead of being determined by one type of motivation, they are more likely to derive from the joint effect of both intrinsic motivation and extrinsic motivation (i.e., rewards). Based on this, we expect extrinsic rewards to crowd out the effect of intrinsic motivation on knowledge sharing. We go further and contend that extrinsic rewards might provide a formal coordination mechanism and interact with an informal coordinating mechanism (i.e., the use lateral coordination to foster employees’ knowledge sharing). We empirically test this argument on a sample of 754 employees. The analysis shows that knowledge-sharing rewards significantly hamper the positive effect of both intrinsic motivation and lateral integrative mechanisms on knowledge sharing, resulting in a detrimental factor for employees’ social relationships and helpful behaviors.

What money cannot buy: The detrimental effect of rewards on knowledge sharing / Lombardi, Sara; Cavaliere, Vincenzo; Giustiniano, Luca; Cipollini, Fabrizio. - In: EUROPEAN MANAGEMENT REVIEW. - ISSN 1740-4754. - 17:1(2020), pp. 153-170. [10.1111/emre.12346]

What money cannot buy: The detrimental effect of rewards on knowledge sharing

Sara Lombardi
;
Luca Giustiniano;
2020

Abstract

Given their extra-role nature, knowledge-sharing behaviors need to be motivated. However, current literature fails to acknowledge that, instead of being determined by one type of motivation, they are more likely to derive from the joint effect of both intrinsic motivation and extrinsic motivation (i.e., rewards). Based on this, we expect extrinsic rewards to crowd out the effect of intrinsic motivation on knowledge sharing. We go further and contend that extrinsic rewards might provide a formal coordination mechanism and interact with an informal coordinating mechanism (i.e., the use lateral coordination to foster employees’ knowledge sharing). We empirically test this argument on a sample of 754 employees. The analysis shows that knowledge-sharing rewards significantly hamper the positive effect of both intrinsic motivation and lateral integrative mechanisms on knowledge sharing, resulting in a detrimental factor for employees’ social relationships and helpful behaviors.
2020
Knowledge sharing, Integrative mechanisms, Lateral coordination, organization design, organizational behavior, incentives, motivation
What money cannot buy: The detrimental effect of rewards on knowledge sharing / Lombardi, Sara; Cavaliere, Vincenzo; Giustiniano, Luca; Cipollini, Fabrizio. - In: EUROPEAN MANAGEMENT REVIEW. - ISSN 1740-4754. - 17:1(2020), pp. 153-170. [10.1111/emre.12346]
File in questo prodotto:
File Dimensione Formato  
Lombardi_et_al-2019-European_Management_Review.pdf

Solo gestori archivio

Descrizione: versione "online first"
Tipologia: Versione dell'editore
Licenza: DRM (Digital rights management) non definiti
Dimensione 301.79 kB
Formato Adobe PDF
301.79 kB Adobe PDF   Visualizza/Apri
Pubblicazioni consigliate

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11385/183728
Citazioni
  • Scopus 27
  • ???jsp.display-item.citation.isi??? 25
social impact