Sfoglia per Autore
An Empirical Rewiew of Satisfaction With Complaint Handling
2007 De Angelis, Matteo; Valentini, S; Orsingher, C.
A Meta-Analysis of Satisfaction with Complaint Handling
2007 De Angelis, Matteo; Orsingher, Chiara; Valentini, Sara
Generalizations About Satisfaction with Complaint Handling
2007 Valentini, Sara; De Angelis, Matteo; Orsingher, Chiara
Effetti temporali dei mezzi pubblicitari sulle vendite: evidenze da uno studio italiano
2008 Boccardelli, Paolo; De Angelis, Matteo
The Effect of Adding Product Features on Product Attractiveness: The Role of the Interaction Between New Features' Number and Product Perceived Congruity
2008 De Angelis, Matteo; Carpenter, Gregory S.
Il CRM nelle imprese italiane: uno studio empirico
2008 Boccardelli, Paolo; De Angelis, Matteo
Dissemination of Positive and Negative Commercial Information: Evidence of Negativity Bias
2009 De Angelis, Matteo; Shaanan Satchi, Rinat; Hornik, Jacob
The Effect of Adding Features on Product Attractiveness: the Role of Product Perceived Congruity
2009 De Angelis, Matteo; Carpenter, Gregory S.
Did it happen To Whom? New Insights Into the Relative Effect of Positive and Negative Product Judgments on WOM
2010 Peluso, Alessandro M.; De Angelis, Matteo; Costabile, Michele
Competitive Brand Differentiation: Choosing Between Being Better and Being Different
2010 De Angelis, Matteo; Kraus, Paul; Carpenter, Gregory S.
The Stuck in the Middle Effect
2010 Bonezzi, A; Brendl, M; De Angelis, Matteo
A Meta-Analysis of Satisfaction with Complaint Handling in Services
2010 Orsingher, C; Valentini, S; De Angelis, Matteo
Stuck in the Middle: the Psychophysics of Goal Pursuit
2011 Bonezzi, Andrea; Brendl, Miguel; De Angelis, Matteo
A Meta-Analytic Assessment of the Effects of Perceived Justice and Emotional Response in Service Recovery Situations
2011 Valentini, Sara; Orsingher, Chiara; De Angelis, Matteo
On Braggarts and Gossips: Why Consumers Generate Positive but Transmit Negative Word of Mouth
2011 De Angelis, Matteo; Bonezzi, Andrea; Peluso Alessandro, M.; Rucker Derek, D.; Costabile, Michele
Stuck in the Middle: The Psychophysics of Goal Pursuit
2011 Bonezzi, A; Brendl, M; De Angelis, Matteo
Bolle Reputazionali: analisi e gestione della comunicazione sociale e del passaparola su prodotti e marche
2012 De Angelis, Matteo
Do Others Influence What We Say? The Impact of Perceived Social Distance on WOM Valence
2012 De Angelis, Matteo; Dubois, D; Bonezzi, A.
On Braggarts and Gossips: Why Consumers Generate Positive but Transmit Negative Word-of-Mouth
2012 De Angelis, Matteo; Bonezzi, A; Peluso, A; Rucker, D; Costabile, Michele
On Braggarts and Gossips: A Self-Enhancement Account of Word-of-Mouth Generation and Transmission
2012 De Angelis, Matteo; Bonezzi, Andrea; Peluso Alessandro, M; Rucker Derek, D.; Costabile, Michele
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